Refund policy

Blok Buddies Return and Refund Policy

Thank you for shopping with Blok Buddies! Please review our return and refund policy below to understand how we handle refunds and returns.

At this time, we do not process any returns once an order has been shipped. All sales are final once the order is shipped.

If you change your mind before your order has been shipped, we can issue a full refund. Simply contact us at blokbuddiesofficial@blokbuddies.com as soon as possible to request the cancellation.

United States Orders:
- If your package is lost during transit and we are able to verify the issue, we will send you a replacement Blok Buddy within 5 business days.
- If your package is marked as delivered but is stolen, Blok Buddies is not responsible and will not send a replacement.
International Orders:
- Blok Buddies is not responsible for lost or stolen international shipments once they have left our facility.
- Customers must work with their local carrier or customs office to resolve any shipping issues.

Incorrect Shipping Address: Please verify your shipping address at checkout. If you provide an incorrect address, contact us immediately at blokbuddiesofficial@blokbuddies.com before your order ships. We will attempt to correct the address, but no correction is guaranteed once the order has been processed.
Wrong Address After Shipping: Blok Buddies is not responsible for orders delivered to an incorrect address provided by the customer.

For any further questions regarding refunds, replacements, or shipping, please reach out to us at blokbuddiesofficial@blokbuddies.com.

Thank you for supporting Blok Buddies—your adventure starts here!