Blok Buddies Shipping Policy

Thank you for choosing Blok Buddies! Below is our detailed shipping policy to ensure a smooth and transparent shopping experience for both U.S. and international customers.

 

---

Shipping Locations

Blok Buddies ships within the United States and to select international countries.

• To check if we ship to your country, please use our shipping calculator at https://blokbuddies.com/cart.
• If your country is not listed, we currently do not offer shipping to that location.

 

---

Shipping Costs

United States Orders

• Flat Rate Shipping: A flat shipping fee is applied to all orders under $35.
• Free Shipping: Enjoy free shipping on orders totaling $35 or more.

International Orders

• Shipping costs are calculated at checkout based on order size, destination, and country-specific regulations.
• Customs duties and import fees will also be calculated at checkout, but any additional taxes or fees imposed upon arrival are the customer’s responsibility.

 

---

Order Processing Times

• Orders are processed and prepared for shipment within 2 – 5 business days.
• Expedited order processing is not available at this time.

 

---

Estimated Delivery Times

• Orders will arrive based on the shipping method selected at checkout.
• Delivery times may vary due to carrier delays, customs processing, and local delivery services.

 

---

Shipping Confirmation and Notifications

• Customers will receive a tracking number via email once their order has shipped.
• A second email will notify the customer when their package has been marked as delivered.

 

---

Lost or Stolen Packages

United States Orders

• Lost Packages: If a package is lost in transit and cannot be located, a replacement Blok Buddy will be sent within 5 business days after verifying the claim. Proof of the lost package is required.
• Stolen Packages: If a package is marked as delivered but is stolen, Blok Buddies is not responsible and will not provide a replacement. We recommend ensuring a secure delivery location.

International Orders

• Blok Buddies is not responsible for lost or stolen international shipments once they have left our facility.
• Customers must work with their local carrier or customs office to resolve any shipping issues.

 

---

Address Verification

• Customers are responsible for verifying their shipping address at checkout.
• Incorrect Address: If an incorrect address is provided, customers must contact us at blokbuddiesofficial@blokbuddies.com immediately.
  • We will attempt to correct the address before shipment, but no correction is guaranteed.
  • Blok Buddies is not responsible for orders shipped to incorrect addresses provided at checkout.

 

---

Customs, Duties, and Import Fees (International Orders Only)

• Customs duties and import fees are calculated at checkout, based on the destination country’s regulations.
• Any additional taxes or import fees imposed upon arrival are the customer’s responsibility.
• If an order is returned due to unpaid customs fees, Blok Buddies will not issue a refund or resend the order.

 

---

For any shipping-related questions, please contact us at blokbuddiesofficial@blokbuddies.com.

Thank you for supporting Blok Buddies—your adventure starts here!